FREQUENTLY ASKED QUESTIONS

We service 1 square mile in the northwest side of Baldwin Park, CA (see map)

Office Hours:

Monday to Thursday : 8:00 am to 6:00 pm

Closed all Federal Holidays

Cash, Check, Credit/debit card ($3.00 transaction fee for credit/debit only in office or by phone)

In Office, Drop Box, By Phone, and Online through @ https://vvmwater.org (no convenience fee for online payments) and ACH

Home Owner: ID or CDL, Grant Deed or Deed of Trust, Mailing Address, Phone Number

Tenant: ID or CDL, Rental/Lease Agreement, Mailing Address, Phone Number

Home Owner:    $100.00 Deposit Fee

                                $70.00 Establishment Fee non refundable

                                $40.00 Stock Transfer Fee non refundable

Tenant:                 $100.00 Deposit Fee

                                $70.00 Establishment Fee non refundable

This is a state entity called Watermaster whose main purpose is to asses water use and water rights in the state of California:

Watermaster

  • Watermaster was created in 1973 by the California Superior Court of Los Angeles County to administer the Basin’s adjudicated water rights and to provide a basin-wide governing body for management of water resources.
  • Beginning in the 1940s, the San Gabriel Valley experienced a period of rapid urbanization, which led to an increased demand for water drawn from the Main San Gabriel Basin. The ensuing rise in water consumption–along with an extended period of drought–had, by the 1950s, put the Basin into a state of overdraft, where water production from the Basin exceeded the amount that could be replaced.
  • Watermaster’s primary responsibilities include the following:
    • Manage and control the withdrawal and replenishment of water supplies in the Basin.
    • Determine annually the Operating Safe Yield (the amount of groundwater that can safely be extracted) for the succeeding fiscal year, and notify the pumpers of their shares thereof.
    • Acquire and spread replacement water as needed.
    • Coordinate local involvement in efforts to preserve and restore the quality of groundwater in the Basin.
    • Assist and encourage regulatory agencies to enforce water quality regulations affecting the Basin.
    • Collect production, water quality, and other relevant data from producers.
    • Prepare an annual report of Watermaster activities, including financial activities, and summary reports of pumping and diversion.
  • Watermaster operates under a formal set of Rules and Regulations, which spell out the procedures by which Watermaster-controlled actions are to be carried out. Under the Rules and Regulations, water producers in the Basin must obtain Watermaster approval for activities such as:
    • Constructing or modifying a well.
    • Constructing a groundwater treatment plant.
    • Increasing groundwater extraction.
    • Spreading water in the Basin.
    • Spreading and storing supplemental water under a cyclic storage agreement.
  • In order to fund its operation, Watermaster is authorized to levy and collect assessments from the producers based upon their amounts of production during the preceding fiscal year. These assessments are applied primarily to the purchase of replacement water and to administrative costs.

Most residential bills are bimonthly (every other month)

Irrigation, Multi Family Homes, Commercial, Industrial bills are monthly (every month)

Due dates vary but fall after the 15th of the billing month.

You are still responsible to pay the water bill on time, if you do not receive bill by the first week of the month, please call the office to ask for balance. Any late payment will result in additional late fee of $25.00.

Any outstanding bill not paid by the following month after the due Date will have an additional $25.00 delinquency fee.

Example: if your bill has a due date of the 17th and is not paid by the 17th of the Following month, it will be considered delinquent and a $25.00 delinquent fee will be added.

Please call our office at 626)960-2759 to arrange payment.